Shohoz Trip follows the airline’s cancellation and reissue policy.
To cancel/ reissue, travelers are advised to confirm the shohoz trip 48 hours prior to the travel date. Otherwise, the no-show charge might be applicable depending on the airline’s rules.
To cancel/ reissue, travelers need to call +88 01601-026161 or knock on Whatsapp https://wa.me/8801601026161. Our team will initiate an email and solve the issue upon confirmation from the customer.
A cancellation fee/ reissue fee and a Standard service charge may apply in case of any change as per airline policy. The cancellation fee/ reissue is shared by the airlines and may be changed at any time.
Shohoz Trip won’t charge any additional service charge apart from the airline quoted fees. For the EMI method, the applicable EMI charge will be deducted from the payable amount.
Refunds will be initiated (if applicable) after a successful cancellation. The refund will be sent through the same channel that the traveler has used for payment. Depending on the channel type, the payment may take one to seven working days to be reflected in the account.
